When a car battery fails, a quick replacement is vital, which I expected. I ordered a new battery on Thursday, December 11, in time for a holiday trip. The delivery was supposed to be on Monday, December 15, but it didn't arrive. Now I have no updates, just that it has been picked up. We're leaving Sunday, and my confidence is low. I will not use this service again and will inform my friends about this disappointing experience.
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