I booked through a partner of the service. Upon pick-up in snowy Denmark, I was informed that the car lacked winter tires, making it illegal to drive in those conditions. They treated this as an optional extra that should be booked in advance, without clearly indicating this requirement. I don’t think having a drivable car should be optional! The response to my complaint was dismissive.
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Auto Europe has been helping travelers find the best car rental rates around the world for over 60 years. In addition to standard car rentals, we also offer sports and luxury car rentals, van rentals, long term leases, and chauffeur drive services.
