I have never written a bad review before, but I feel I have no other choice after my very short experience with Autoloss. I reached out to get information about the diminished value process for my car, and every time I asked a question, the representative (Monica) sighed loudly and impatiently, as if I were bothering her.She showed no patience in guiding me through the process or answering my questions. I have never been treated so rudely by someone I was planning to hire and pay for a service. It was extremely frustrating and demeaning.This was supposed to be a professional company helping customers during an already stressful situation, but instead, I was made to feel like a burden. I absolutely do not recommend this business.
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