USAA offered me a ridiculous low amount of money ($380) for my diminished value on my 4 Runner that sustained almost $15,000 in damage when it only had 27,000 miles. Monica did a very detailed and accurate report for USAA telling the multitude of legitimate reasons that my almost new car had suffered significant loss of value. USAA then paid me $7500 for this diminished value claim. Monica was a bargain at twice the price that she actually charged. Very easy to work with and of the highest ethics.
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