Gave it one star because there isn’t an option to rate it lower. DO NOT DEAL WITH ARC or American Wholesalers in Santa Ana. Like all the other reviews, I had the same experience. The Amazon store they set up was suspended because American Wholesalers didn’t have a wholesale agreement to sell the products they put in my store. The manufacturer sent me a stop notice when they saw their product on my store. I immediately contacted Mario Avino at AWS. He told me not to worry and kept the products in my inventory. My account was suspended and ultimately deactivated with thousands of dollars worth of inventory at the Amazon warehouse. Once an account is suspended you can’t do anything from seller central so Amazon has charged me thousands of dollars for storage of my product. No matter how many times I complain via Slack or showing up at their office on Lyon Street in Santa Ana, all they do is have their “dispute expert” in some other country periodically file a dispute letter. ZERO progress since suspension. Once your Amazon account is suspended, they “make good” by sending you over to Louie who is their resident WalMart “expert”. You get to deal with his condescending and passive attitude while he does you a favor and sets up a WalMart store where you resell Home Depot products which is a clear violation of WalMarts terms. So after losing money and getting suspended for violating their terms and conditions, they blame a Walmart software upgrade for the suspension and say the only way to get back in the game is create new Amazon and Walmart stores and start buying more inventory. I finally cancelled my business credit card and today I get a message saying they can’t continue filing appeals unless I give them a current payment method. When I said no, they sent me a termination letter and will no longer be supporting me. Avoid Robert, Jhon, Mario, and Louie unless you like being ripped off.
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Notice of Business Assignment & Transition
Effective April 1st, 2025, ARC Automation LLC has formally assigned all active client contracts, operational responsibilities, and support services to American Wholesalers LLC (AWL).
This assignment includes:
• All eCommerce service agreements
• Performance, subscription, profit share, payment and billing obligations
• Client onboarding, fulfillment, and support operations
• Marketing materials, case studies, and performance claims
AWL previously served as ARC Automation’s fulfillment contractor and was the original provider of client case studies, service delivery, and marketing substantiation materials. As such, AWL has assumed full responsibility for ongoing service delivery, regulatory compliance, and any marketing-related inquiries or obligations.
Support & Contact Information
Please direct all contract or service related inquiries to the new operations team at: support@americanwholesalers.co
ARC Automation LLC no longer operates independently and has fully transferred its business operations and obligations under the assigned agreements.
This notice is posted in accordance with ARC Automation’s commitment to transparent business practices and regulatory compliance, including relevant provisions of the Federal Trade Commission Act.
Assignment & Service Notice Disclosure:
https://docs.google.com/document/d/10gOdaVd2y9FDCWKY1BQF0j0RWZkg6vYCrXae-Nc8Au8/edit?tab=t.0#heading=h.vxtqrpyg151dSee more
