I was thinking of leaving two stars but as the issue was a major Health and Safety I went for one star. First the positives- the car was nice when driven on clean road and I got it for a bargain price. The negatives were that it was January and the car was given to me with worn out summer tires - there was a snowfall and the car became unusable. The snow chains in the boot were the wrong size, which I discovered after 30 minutes of trying to put them on. The windscreen wipers were very squeaky every time they were turned on. The person who was supposed to pick me up from the airport said he will come in five minutes after I called him but he came in 30 minutes. Then he said that he doesn’t have enough room in his car for my family of 3 as he had other customers in the car too. So he took only me to pick up the car and I had to come back to the terminal afterwards to collect my family. When I went to collect the car in the Auto One office there was a queue already and only one person working. It was a slow process with many frustrated people. When I was served the lady tried to push me to buy their insurance which was €77 for 48 hrs rent. I declined so she started threatening me with possible breakdown scenarios. I have my own insurance so I politely declined. When she gave me the keys the lady took me at the back of the office where the car was parked in a separate fenced yard, in a dark building site, where there was no light and she said that I should take my own photographs and videos for any damages. The car was not washed either. I struggled to take photos in the dark but I did as much as I could see. I am glad that I did that because when I was returning the car they questioned a couple of small chips which I am glad that I captured on my photos. I wouldn’t use this company again. I know they say you get what you pay for, but the tires was a H&S issue which shouldn’t be compromised.
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Auto One nasce dalla passione e dall'impegno professionale nel mondo dell'automobile, caratteristica fondamentale e testimone della profonda esperienza maturata ad oggi nel settore auto. Ulteriore segno della volontà di arrivare ad offrire tutti i tipi di servizi che in qualche modo hanno nell'automobile il loro fulcro, è l'introduzione del settore noleggio a breve termine - medio termine, e auto navette. Attualmente si commercializzano auto in offerta di diverse marche e vetture km0, seminuove e usate, tutte accuratamente selezionate, revisionate e collaudate prima di ricevere l'ok per la consegna al nostro cliente, la garanzia costituisce parte integrante del servizio post vendita.
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