i rented a car from autoone in rome and returned it to autoone in rome on december 30th at 10:44 a.m. — confirmed by their official return protocol. almost 13 hours later, a traffic fine was issued in my name. when i confronted them, they denied everything, then admitted the error, then ignored my request for compensation.without any legal basis, autoone had passed my personal data to the local police of fiumicino – apparently without checking the return time. my name ended up on an official police report, although the car was no longer in my possession.when contacted, autoone gave vague and contradictory responses, claiming there was no fine, then saying they had forwarded my data, and later that they had corrected the mistake – without providing any proof.i submitted a formal request for clarification and compensation – no response. the case has been dragging on for weeks now.this company shows a disturbing lack of professionalism and customer care. if anything goes wrong, you’re on your own.autoone operates with a mix of sloppiness, evasiveness, and outright arrogance. untrustworthy, unserious, and shamelessly brazen.
Claim your business profile now and gain access to all features and respond to customer reviews.
Auto One nasce dalla passione e dall'impegno professionale nel mondo dell'automobile, caratteristica fondamentale e testimone della profonda esperienza maturata ad oggi nel settore auto. Ulteriore segno della volontà di arrivare ad offrire tutti i tipi di servizi che in qualche modo hanno nell'automobile il loro fulcro, è l'introduzione del settore noleggio a breve termine - medio termine, e auto navette. Attualmente si commercializzano auto in offerta di diverse marche e vetture km0, seminuove e usate, tutte accuratamente selezionate, revisionate e collaudate prima di ricevere l'ok per la consegna al nostro cliente, la garanzia costituisce parte integrante del servizio post vendita.
See more
