autopay.com

3.1
3.1 Based on 100 reviews

AUTOPAY provides direct-to-consumer financing and refinancing for individuals looking for the best financing terms and a no-hassle transaction....

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Jared Sanders
Deceptive Pre-Approval and Disappointing Final Offer

I had a negative experience with this service. I received an offer indicating an excellent approval chance with a decent rate to refinance my auto loan. After applying and submitting all necessary documents, I got an approval, but it was not the same as the initial offer. The new terms and rate were worse, effectively resetting my loan term after having paid for over a year and a half. I expressed that this wasn't acceptable and requested an alternative that at least matched my current monthly payment, even if the rate was less favorable. The following day, they canceled the initial offer and presented an even worse one, putting me back to my original position while resetting more than a year of payments to ZERO, along with an excessive $900 GAP. It feels like a betrayal to promote an approval offer in the app only to follow up with a significantly worse deal. The hardest blow was the hard inquiry they made, which weakened my position to apply elsewhere. A total disaster.

1
Date of experience: Jan 23, 2026

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Business Details

  • AUTOPAY provides direct-to-consumer financing and refinancing for individuals looking for the best financing terms and a no-hassle transaction.

  • language https://autopay.com

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