autopay.com

3.1
3.1 Based on 100 reviews

AUTOPAY provides direct-to-consumer financing and refinancing for individuals looking for the best financing terms and a no-hassle transaction....

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Average Rating

3.1

/
5

100 Reviews

5 Star
50%
4 Star
6%
3 Star
2%
2 Star
2%
1 Star
41%

All Reviews

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Review Time

Jorge Paramo
Megan was amazing! She made refinance my car loan a really smooth and easy process. She was very att

Megan was amazing! She made refinance my car loan a really smooth and easy process. She was very attentive with my application process, which made me feel like a valued customer. I'm really grateful to have found y'all. Thank you!

5
Date of experience: Mar 07, 2026
Gage Garnow
The ease with which we completed the process of my refinancing was genuinely a surprise. I would hav

The ease with which we completed the process of my refinancing was genuinely a surprise. I would have no qualms about using this company again in the future.

5
Date of experience: Mar 03, 2026
Dora Young
Molly was amazing and so professional, patient, knowledgeable and friendly! I had a few hiccups in m

Molly was amazing and so professional, patient, knowledgeable and friendly! I had a few hiccups in my refinancing due to some inaccuracies on my original title. Molly was patient and understanding and made me feel so supported through overcoming those issues and making sure that I got the best deal and rates! I went from a 21% interest rate down to a 10% interest rate and have some significant financial relief. I highly recommend auto pay and Molly to anyone looking to refinance.

5
Date of experience: Feb 23, 2026
Eli Davis
The member helping me made it a smooth and easy process. Once I had all of the documents needed, I d

The member helping me made it a smooth and easy process. Once I had all of the documents needed, I didn't need to do much besides sign a few papers. They were also very thorough in explaining my options and what everything meant, super helpful in my opinion.

5
Date of experience: Feb 11, 2026
Johnny Cabigas
This finance company truly helped me save money, and I’m very grateful for the experience. Rachel wa

This finance company truly helped me save money, and I’m very grateful for the experience. Rachel was fantastic—she took the time to explain everything clearly and made sure I felt comfortable throughout the process. Excellent customer service and support. I would definitely recommend them. This finance company truly helped me save money, and I’m very grateful for the experience. Rachel was fantastic—she took the time to explain everything clearly and made sure I felt comfortable throughout the process. Excellent customer service and support. I would definitely recommend them.

5
Date of experience: Feb 10, 2026
Heidi French
The person who worked with me was great, responsive, and easy to work with. However, the lender was

The person who worked with me was great, responsive, and easy to work with. However, the lender was delayed in funding the loan (not the company's fault, but the lender), which complicated the process. Fortunately, it all got settled and now have a lower payment.

5
Date of experience: Feb 09, 2026
Shelley Moe
I was a little nervous refinancing my car, but autopay made it extremely easy. The process was quick

I was a little nervous refinancing my car, but autopay made it extremely easy. The process was quick and directions clear. Andrew was a delight to work with which I wasn’t expecting. His knowledge and kindness throughout the process made me very satisfied and gave me hope in human kind and customer service! Thank you Andrew and autopay. Happy customer here :)

5
Date of experience: Feb 06, 2026
Oli_8788
Extremely disappointing experience with this service.

I had a very frustrating experience with this service. I received an offer that claimed to have an 'outstanding' approval chance and a reasonable rate for refinancing my auto loan. After applying and submitting all necessary documents, I was approved—but the offer was not what I expected. It was worse in both rate and terms, effectively resetting my loan term after I had already made payments for almost a year and a half. I expressed my concerns and requested an alternative that at least matched my current monthly payment, even if the rate wasn't as good, hoping to find a fair solution. The next day, their response was to cancel the initial unfavorable offer and present an even worse one, leaving me in the same situation but resetting over a year of payments back to zero, alongside an excessive $900 GAP fee. It feels like a betrayal of trust to promote one offer in the app and then deliver a significantly worse deal. The hardest blow is the hard inquiry they conducted, which puts you in a weaker position to seek help from another service. This has been a total disaster.

1
Date of experience: Jan 24, 2026
Jared Sanders
Deceptive Pre-Approval and Disappointing Final Offer

I had a negative experience with this service. I received an offer indicating an excellent approval chance with a decent rate to refinance my auto loan. After applying and submitting all necessary documents, I got an approval, but it was not the same as the initial offer. The new terms and rate were worse, effectively resetting my loan term after having paid for over a year and a half. I expressed that this wasn't acceptable and requested an alternative that at least matched my current monthly payment, even if the rate was less favorable. The following day, they canceled the initial offer and presented an even worse one, putting me back to my original position while resetting more than a year of payments to ZERO, along with an excessive $900 GAP. It feels like a betrayal to promote an approval offer in the app only to follow up with a significantly worse deal. The hardest blow was the hard inquiry they made, which weakened my position to apply elsewhere. A total disaster.

1
Date of experience: Jan 23, 2026
Christy Adams
Matt Made the Process Effortless

Matt was incredible and made everything very straightforward!

5
Date of experience: Jan 23, 2026

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Business Details

  • AUTOPAY provides direct-to-consumer financing and refinancing for individuals looking for the best financing terms and a no-hassle transaction.

  • language https://autopay.com

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