I attempted to file a claim for stone chips on the hood, which was denied with the explanation that 'a repair is only possible if an invisible result can be achieved. Unfortunately, due to the location of the damage, we may be unable to perform a repair to the desired standard.' I feel I wasted nearly £400 because I was misled by the sales pitch.
Claim your business profile now and gain access to all features and respond to customer reviews.
At AutoProtect, our Customer Care team is dedicated to the principles of Treating Customers Fairly and Consumer Duty. We always aim to provide our customers with a positive experience and a remarkable journey.
Our award-winning AutoProtect App provides a customer journey that supports our policyholders with simple and easy to use claims and product administration capability that removes the friction from what can be a stressful time in their lives.
See more
