System works ok but getting the auth code to my email takes a HUGE amount of time - like 5-10 mins. This is very annoying and makes you think the thing has failed entirely. Would be better to dispatch the code via text or faster email system like most 2FA systems do.
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At AutoProtect, our Customer Care team is dedicated to the principles of Treating Customers Fairly and Consumer Duty. We always aim to provide our customers with a positive experience and a remarkable journey.
Our award-winning AutoProtect App provides a customer journey that supports our policyholders with simple and easy to use claims and product administration capability that removes the friction from what can be a stressful time in their lives.
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