This company wrongly listed my house as a non primary, overcharged me by $800+, then repeatedly sends checks to cover the mistake but the checks never make it to me. It’s been over two months now. In 2024 I find it hard to believe they cannot send funds via ACH. Now I have had to choose between late payment fees or overdraft fees because citizens has my mortgage escrow wrongly inflated, and is playing games sending checks and losing them in the mail like it’s 1955. And while we are here , I have two friends each separately suing this company in attempts to get their roofs repaired. It’s stuff like this that has built the image of insurance being a total scam. The people of Florida would be better off without insurance requirements!! None of us would have it if it wasn’t forced on us.
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