autounion.gr

1.6
1.6 Based on 41 reviews

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Positive Car Rental experience in Miami Florida

Having seen a lot of negative reviews for this company I thought I should add my own review on how my experience went and how positive and hassle free it was.So I made the booking for my rental through stress free car rental for my trip to Miami and Auto Union was the cheapest option of those companies rated Good or higher.My initial choice was for a 2WD Toyota RAV4 costing me just £70 for the week with insurance included. When I collected the car I was actually given an immaculate Nissan Rogue 4WD (Also known as X Trail in the UK). The car was brand new inside and out and had only done 20,000 miles from new with keyless entry and go, laser guided cruise control and Bluetooth. For £10 a day i was expecting something on its last legs and this wasn't at all. The same car from Alamo or Enterprise would have cost 5x the amount I paid. Very quick and simple collection ( they are an off site company and I'll cover that later on) but paperwork was very quickly done. No upselling or anything like that. They took over 20 images of the car when i collected it and sent them to me on email. The guy in the office also told me to do the same thing with my phone so I had my own record which was very good customer service. Had no issues at all with the car the entire trip and when I came to drop the car off he just walked around it, checked id filled it up and then said everything was fine and drove me to the airport.If I was to nit pick the collection instructions were not the clearest (it said to ring them once id collected my luggage, however I actually had to get on the monorail to the rental centre and then call them from there but this is something anyone renting a car has to do)Ill be honest looking at all the negative reviews on here and only paying £70 for a family sized SUV for the week worried me but I would definitely use this company again. To be clear I paid in total £220 for my car for the week however I paid approx £20 a day for an unlimited toll pass which all renters will charge but I think £220 for an SUV for a week with no toll charges and fully comp insurance is amazing value

5
Date of experience: Nov 09, 2025

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