autounioncarrentals.com

1.4
1.4 Based on 25 reviews

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Kej Kulane
Non compliant, Not Safe, Poor Customer Care

Non compliant - tool bag not provided for tyre change. Tyre went flat on drive to Wanaka… had to signal another car on side of the road to help us. Extremely unsafe with my pregnant wife in the car.On top of that we booked a Mazda and got provided a Toyota…all instructions and screen in the car was Chinese.Also common sense did not prevail when we had an issue…No fault of the operator at the desk, seems like no he has no power to make decisions. Instead following the instructions of head office, only via email and slow to respond and impossible to reach.Cheap is cheap for a reason.

1
Date of experience: Dec 23, 2025

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