AVOID THIS RENTAL SERVICE. As many others have pointed out, this company engages in a deceitful insurance practice. I made a reservation through a third-party platform under one name, only to be redirected to a distant shuttle location for another. This name change was my first warning. Upon reaching the site, they claimed my digital credit card was "invalid" for the deposit, even though it works everywhere else. I proposed several reasonable alternatives to secure the deposit: I suggested using the physical credit card of the second driver who was with me. I offered to change the main driver to the second driver to utilize a physical card. The representative rejected EVERY option. They intentionally blocked all avenues to compel me into purchasing their local insurance for €292.50, which was nearly DOUBLE the cost of the entire 9-day rental (€150). The ultimate indication of their dishonesty: they asserted their terminal "couldn't process" my digital card for a deposit, yet they were able to use that SAME terminal to charge my card for the insurance. They trap you at a remote location via shuttle and then take advantage of you. This is not a legitimate car rental; it is a coercive sales tactic. Protect your finances and your holiday—choose a reputable service at the airport instead.
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