I had a frustrating experience identical to another negative reviewer. The vehicle rented had significant mileage, numerous scratches, and dents. I documented existing damages with photos, but should have taken a video as it would have needed many pictures to fully capture the state. Upon return, I was informed about a scratch on the underside of the bumper. Lacking evidence, I felt powerless as they had my deposit and charged me for damages I didn't cause. If I could rate zero stars, I would. I've rented many cars over the years and never faced anything like this. I strongly recommend renting from a reputable company instead.
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