Dealing with this company has been very frustrating. They were sent out initially to fix a fault on a brand new Delonghi cooker. The Engineer did not have any of the relevant information from Delonghi on how to carry out the repair and has insisted new parts need to be ordered without even trying the suggested fix of resetting the thermostat. I am now in complete limbo as follow up appointments continue to be cancelled as they say the parts needed are not in stock despite me trying to explain that new parts may not be needed and the appliance could be fixed with a reset as suggested by Delonghi. It is very difficult to speak to anyone directly involved in the job and seems near impossible for information to be passed through to the Engineer adequately.
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Autowash have been your local experts for sales and service of all Domestic and Commercial Appliances for over 35 years. We maintain a fleet of highly experienced service engineers backed up by an efficient in-house call centre which allows us to quickly respond to any appliance "emergency".
We cover most of Kent 6 days a week and carry out many repairs for insurance companies, local councils, letting agents, housing associations, school and local charities.See more
