Read lots of positive reviews for auto windscreens. My issue is specifically with the Salford branch. Had my drivers side glass replaced after my car was broken into. Was sent to the by One Call Insurance. (separate review pending) As I was driving away I noticed damage to the inside door panel. I turned round and went back. The fitter said it was already there but I knew it wasn’t. I asked to see the pre and post inspection videos on the iPad. At no point in the pre inspection did the fitter mention any damage. On the post inspection, he points out the damage and actually says, ‘nothing I’ve done.’ I complained to auto windscreens who did their investigation and said the damage was already there. Basically dismissed my claim. Mischa was especially rude and needs customer service training. I then went to One Call who did the same. This became a matter of principle to me. I went through the ombudsman who agreed that the damage had been done by the technician. This ordeal lasted 10 months. Absolutely disgusting behaviour from supposedly reputable companies. If I can stop one person from using this company or at least think twice.
Claim your business profile now and gain access to all features and respond to customer reviews.
Expert Windscreen Repair & Replacement Across the UK.
Auto Windscreens is a leading UK specialist in windscreen repair and replacement, trusted by thousands of drivers and insurers nationwide. With over 50 years of experience and a strong reputation for quality and reliability, we’re committed to keeping drivers safe and vehicles road-ready.
Our expert technicians provide fast, friendly, and professional service, whether you need a quick chip repair or a full windscreen replacement. We also offer advanced driver assistance system (ADAS) calibration to ensure your vehicle’s safety features continue to function correctly.
We’re proud to be rated highly by our customers for our friendly service, nationwide coverage, and commitment to quality. Book online 24/7 or speak to our UK-based customer service team for support.
Auto Windscreens, your trusted partner for windscreen care.See more
