I called the day before the hire car was supposed to be delivered to learn it was unavailable. There was no assistance offered, and they refused to provide a different model. The staff became unprofessional when I expressed my concerns and ended the call abruptly.
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Established in 1992 Auxillis Limited and Auxillis Services Limited have over a quarter of a century of experience and expertise. Auxillis provides customers involved in fault and non fault accidents with replacement vehicles and repair management services, also providing insurance and legal services - they are they are part of the £1.52bn (2024) revenue ZIGUP plc. At a glance:
• Contact centre operation in Peterlee provides 24/7 customer support
• Customer portal providing secure online service and case tracking
• Fleet of 13,000+ owned vehicles with access to addition 50,000 and a full range of vehicles including EV & Hybrid
• 60 branches strategically located across the UK
• 600+ employed drivers, 50 transporters achieving 99% delivery and 94% collection SLA 300+ Network repairersSee more
