I took out a subscription two years ago for £19.I cancelled the Auto Renew,but last year was debited over £100.I contacted them,had the charge reduced to £23 and again cancelled the Auto Renew.I decided to renew for convenience sake.This year they have automatically renewed at £149!!I contacted them and was offered a 50% reduction.I declined.They then offered an 80% reduction at £29.If they can renew at £23 why was i not offered this initially.Apparently i am a "valued customer"!!.To add insult to injury they are offering the same cover for £19 on their website.Taken out Norton @ £12,with better cover.Dreadful service.Avoid.
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