av.totalav.com

1.1
1.1 Based on 50 reviews

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Average Rating

1.1

/
5

50 Reviews

5 Star
2%
4 Star
0%
3 Star
0%
2 Star
4%
1 Star
94%

All Reviews

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Review Time

Joy Gorry
I joined up without even realising I had ! Till my bank contacted me.i never even downloaded it. so

I joined up without even realising I had ! Till my bank contacted me.i never even downloaded it. so paid 10 mths 9 99 a mth for nothing. Rang them told could get one mths payment back.impossible to get to refund it myself.they won't do it for you.there website is a nightmare. spent hrs trying to sort it out.Do not join up with them.

1
Date of experience: Mar 10, 2026
Shane Bergdorf
Its cuatomer support is Horrible

Its cuatomer support is Horrible. They carged me $38 for unlimited devices, which i did not want. Trying to talk to someone or get any help is impoasible.

1
Date of experience: Mar 06, 2026
Joy Gorry
I joined up without even realising I…

I joined up without even realising I had ! Till my bank contacted me.i never even downloaded it. so paid 10 mths 9 99 a mth for nothing. Rang them told could get one mths payment back.impossible to get to refund it myself.they won't do it for you.there website is a nightmare. spent hrs trying to sort it out.Do not join up with them.

1
Date of experience: Mar 04, 2026
SEW
Too much of an attack site

Too much of an attack site. I never could go back and read about other plans once I went to the purchase page. I will not use these guys ever. Saw similar issues with auto pay and renewal. The could not shut off the renew feature. Not going to use these guys ever.

1
Date of experience: Feb 27, 2026
They want your money

They want your money! And once they get it they'll hang onto it like grim death. Totally unable to find a way to unsubscribe and prevent renewals. Although it should be straightforward it appears intentionally complicated and time consuming. TotalAV totally missed spotting and fixing web browser hijackers which should be simple enough. Result: no confidence in this product. Right now I'm subjected to tiresomely repeated pop-up adverts to buy more of their services. Can't wait to get it off my equipment.

1
Date of experience: Feb 26, 2026
Gail Carroll
Do not click on TOTALAV

If i could give a negative i would. Brand new phone. Clicked one time on it charged me 500. Now Wells Fargo is too stupid to fix it.

1
Date of experience: Feb 18, 2026
DONT USE

I would give zero if I could.... AV is not the best and causes issuers... BUT auto renewal I never signed up to, no prior warning.../ then a charge. No want to address as circumvents ownership......

1
Date of experience: Feb 10, 2026
Neil Armstrong
Avoid at all costs

Avoid at all costs. They are well known for aggressive subscription recharges, just ask AI, make me furious how they get away with this with so many negative reviews, somebody needs to query this company's actions.

1
Date of experience: Jan 26, 2026
ketan divecha
Scam - Beware

These ppl are scammers, they have been sending out ton of scam emails using anonymous addresses in order to lure ppl to their site to pay for their fake antivirus.

1
Date of experience: Jan 25, 2026
Joanne
Total AV is a Total Scam

Total AV is a piece of @()%. Been trying for 10 min. to talk to a human but they don't exist. Just defaults to on line stuff. Everytime I want to go on Amazon, gmail, etc, I have to disable the VPN.? The more I read about them, the more I think they are a scam.

1
Date of experience: Jan 22, 2026

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