I signed up for an introductory for antivirus, but when signing up for it, I kept getting additional ad-on features at additional costs that would have added up to hundreds of dollars beyond the advertised introductory cost. I did not add them and only took the antivirus and one other feature. However, I had trouble even installing them on my Windows 10 computer. Then, I attempted to obtain an immediate refund, and this has been a difficult task with almost no end in sight. Since I paid with PayPal, I have still not been refunded after 10 days. It is practically impossible to communicate with TotalAV on refund requests. I warn potential customers about signing up for their introductory offers unless you are willing to pay Hundreds of dollars beyond the introductory offer or if you want to go through the hassle of attempting to get a refund. Buyer beware.
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