I dealt with an agent initially who wasn't able to resolve my issue and just closed my case. I then called up and spoke to a man called Mark who was from a different team but very helpful. I then contacted the student success team again and was connected to an agent called Caron. My anxiety about restarting my course soon disappeared. Caron was extremely understanding of my situation and then went above and beyond to transfer me over to the new course. She kept me informed - and was a single point of contact for me. As someone with ADHD - this was extremely beneficial for me as I struggle to articulate when dealing with new people. Thankyou so much :)
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Avado is a leading provider of CIPD qualifications in the UK and Middle East. For over a decade, we have partnered with the Chartered Institute of Personnel and Development (CIPD) to empower HR and L&D professionals to excel in their careers.
With a proven track record, Avado has guided over 50,000 learners towards their professional goals, equipping them with the knowledge and skills to develop and grow.See more
