Customer service from Troy's side has been amazing today. Although I was ready to write a relatively negative feedback for Avado overall due to low engagement with my support needs, Troy has managed to turn that around in a 30 minutes call where he took the time to explain everything that I needed to be clarified, implications of my request, ways to make it happen, advantages and disadvantages of my request etc. He has helped me make an informed decision with kindness, understanding and professionalism, after two weeks of emails, calls and tickets. Thank you very much, hope Troy gets the recognition he deserves in his role.
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Avado is a leading provider of CIPD qualifications in the UK and Middle East. For over a decade, we have partnered with the Chartered Institute of Personnel and Development (CIPD) to empower HR and L&D professionals to excel in their careers.
With a proven track record, Avado has guided over 50,000 learners towards their professional goals, equipping them with the knowledge and skills to develop and grow.See more
