Up until our tutor left the business in early April the learning and customer experience with Avado was smooth and enjoyable. However, having completed the course back in March 2022 and after being given a 4-6 week lead time on an E certificate from Avado there is still nothing to show 10 weeks later. There has been no further communication since our tutor left the company. Myself and my peers have contacted the Avado success team multiple times for an update and either receive vague unhelpful responses days/weeks later or nothing at all without any guidance or resolution. Multiple people in my cohort including myself have also contacted the CIPD to find CIPD details and Avado qualification had never been linked after providing all the details when joining 13 months prior to completing. It was advised it would be another 10-14 weeks until the CIPD certificate is processed when they get the results to verify which they confirmed they haven’t received from Avado when I got in contact.Extremely disappointing service after the time, effort and money invested in this which has completely impacted my Avado experience. Unfortunately resorting to leaving my first review to try and get some resolutions and responses.
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Avado is a leading provider of CIPD qualifications in the UK and Middle East. For over a decade, we have partnered with the Chartered Institute of Personnel and Development (CIPD) to empower HR and L&D professionals to excel in their careers.
With a proven track record, Avado has guided over 50,000 learners towards their professional goals, equipping them with the knowledge and skills to develop and grow.See more
