Very disappointed with the service I have received. I bought and paid for AAT level 4 and have had issues since day one. It took weeks for my tutor to realise he was my tutor. The videos do not always load and they are on at 6pm. I work full time and cannot get home in time to be able to watch these live and to engage with them. The books have spelling and grammar mistakes and the online tasks often mark correct answers as incorrect. The online portal displaying the progress bar of each element does not update It is incredibly disheartening. I complained and was basically told ‘yes we know and sorry’ oh that makes the amount of money I have spent seem worth it. They changed the online portal three months after I started and it is not for the better-you used to be able to read each chapter in sections and now it just has each chapter as one large pdf. You may aswell just read the books which makes you wonder why you are paying for remote learningThey state you get NUS subscription but I tried and could not redeem due to it being a remote course Due to Covid-I have not been able to sit my exams so am behind in that regard but my online access ends in May of this year The positive is that the salesman are really helpful.I have tried searching for my enrolment number that it asks for so that they can find who you are but cannot see that I have been given oneEdited: I had a reply stating someone would get in contact ‘this week’ that was 16 days ago. I have not heard anything
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Avado is a leading provider of CIPD qualifications in the UK and Middle East. For over a decade, we have partnered with the Chartered Institute of Personnel and Development (CIPD) to empower HR and L&D professionals to excel in their careers.
With a proven track record, Avado has guided over 50,000 learners towards their professional goals, equipping them with the knowledge and skills to develop and grow.See more
