avanquest.com

3.9
3.9 Based on 100 reviews

...

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Robert Wheeler
Worst customer service I have ever experienced.

I purchased Bookkeeper 2023 from Office Depot. It came with options of installing with the CD Drive (which my computer does not have) or download the program, which I did. The only download option was to download Bookkeeper 2025, which I did. Once installed, I get an error message stating "You are attempting to run a newer version of the Bookkeeper database with an older version of the Bookkeeper program. Bookkeeper will shut down."I purchase the technical support code and have tried calling multiple times. Each time I have waited to speak with a technical support person for 60-90 minutes without ever being able to speak with anyone. I have spent over 5 hours total on hold, paid for technical support and have nothing to show for it.

1
Date of experience: Jan 16, 2026

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