Well here we go .. so I’ve had issues with this card since I got it just over a year ago. I almost canceled in the beginning but they fixed the issue .. 1.) they change payment due dates with no notice .. 2) my most recent situation is crazy. Well I paid my payment back in Nov and went about my life assuming it was paid as I didn’t recieve any notifications otherwise.. and I had the funds when the payment was made..well dd to Dec so far I’ve gotten 2 friendly reminders in Dec of my payment due Dec 7th.. well I check my bank account today just to make sure my check came through and saw a payment for 26.00 and done change was pending on my account from these people.. well I hadn’t even made my payment yet this month so I started freaking out and checked if I’d somehow been signed into autopay without my permission (I never do autopay.. like EVER) but it said I wasn’t so now I’m pissed lije why is a ant charging me before I even process my payment for today?? So I call .. well they claim I cancelled my payment the same day I made it in Nov .. NO I DIDNT.. that there was a late fee and past due charges because of this payment they say I cancelled ( I did not) and then when I made it clear that WAS NOT TRUE .. they tried to claim I then went in after canceling ( I didn’t cancel) and set up a future pay date for .. low and behold .. the same day my next months payment was due??? NO I DID NOT .. and that was why there was now a payment pending on my bank account! I DID NOT AUTHORIZE any payments since the payment I made on Nov 11th.. that I never recieved any emails or notices THAT this was supposidly cancelled by me ( DIDNT CANCEL ANYTHING) nor did I recieve any emails or notices I had any late payments or late fees, AT ALL Just 2 friendly reminders that I had my monthly payment of 25.00 due on Dec 7th.. that’s it .. so someone has defrauded my account on their end .. they somehow cancelled my payment causing all this BS .. very sketchy and fraudulent and I WILL BE FILING A POLICE REPORT ON MONDAY!!
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