My very positive experience relates to Rihanna {Customer Service Advisor} & Lily {Customer Experience Advisor}. I am a Very Longstanding & Loyal Customer, now Aged & Vulnerable with some serious medical conditions. I had IT issues with my Account & one evening sent a desperate email to Avanti. I was contacted Promptly the next morning & communication was excellent throughout the day. I am now awaiting contact from the Avanti Retentions Team & am hoping that THEY are as Prompt & Supportive as the Customer Care Team, Kindest Regards, MDM
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