AVA make fantastic products. I treated myself to a £300 AVA 4 years ago which would take £500 to match with a Karcher equivalent.Be careful to read the details and register on time for the very, very long warranty (10-20 years) available. I didn't and there's a hard line with AVA - no exceptions for delayed registration (hence a lost 2 star rating) but they were kind enough to give me a pump service kit (~£25 to buy) which would see my machine likely to hit the 10 year warranty period anyway (this earned back a star).That said... my pressure washer has been faultless until last weekend when it suddenly died. I have no warranty to void by inspecting it myself and can see that AVA build their products to be user serviceable. When I opened up the case I could immediately see a minor manufacturing/assembly issue that had pinched a cable.When I contacted AVA and sent photos to describe the issue they replied within an hour to describe the DIY "no parts required" resolution.A disappointing experience with the warranty inflexibility but otherwise top marks and a nice 'save' with free advice on DIY repair. Still very much an AVA fan.
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