The worst company I’ve ever had to deal with. The office staff are so nice but that’s where the good ends. Short summary; very close to running out 3 times, all in winter. Once they let my tanks go down to 14% before they showed up. I do have a monitor on my tanks so there’s no excuse. Continued phone conversations about delivery that go no where. Double billing. Don’t give them your Credit Card. We (and all my neighbours) switched to Chalmers and so far so good. The Chalmers rep to me they had gotten 31 new customers all from Avenir ( as of January 2026). Then just to add to more bad service, they charged my $215 plus tax to pick up their own equipment after it had sat on my property for over 5 weeks after the switch. Spalding was great, never an issue. Not so much with Avenir
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