Review Time
The worst company I’ve ever had to deal with. The office staff are so nice but that’s where the good ends. Short summary; very close to running out 3 times, all in winter. Once they let my tanks go down to 14% before they showed up. I do have a monitor on my tanks so there’s no excuse. Continued phone conversations about delivery that go no where. Double billing. Don’t give them your Credit Card. We (and all my neighbours) switched to Chalmers and so far so good. The Chalmers rep to me they had gotten 31 new customers all from Avenir ( as of January 2026). Then just to add to more bad service, they charged my $215 plus tax to pick up their own equipment after it had sat on my property for over 5 weeks after the switch. Spalding was great, never an issue. Not so much with Avenir
I've been a loyal customer with this company for over 6 years. Only once in that time frame have I been approached to sign a contract to lower my price per liter. Recently while a neighbor was getting there tank filled I asked the price per liter and found out that they were paying 26 cents less a liter without a contract from another supplier. I then called avinar and was first told that 95.? Cents a liter was the best price they offer. I asked being a loyal customer if anything could be done. The lady said she would talk to her manager and get back to me. A few days later I was contacted to be advised that if I sign a contract in April ( my first call was in Jan.) that they could lower my price per liter by only 10 cents . Obviously I started calling other suppliers and everyone I contacted was at least 20 cents cheaper. In fact one supplier told me that I was the 39th caller since the previous month regarding the same scenario. I then started the process of switching suppliers. When the day came and the tanks were switched I called Avinar and told them to come and pickup there tank. Oh by the way after the second call from Avinar I told them I could get a better price somewhere else as I was switching suppliers and not to fill the tank anymore she expressed her regret . At no time was I advised that because I released them as my supplier and even though I was a loyal customer for 6 years there would be a $400 pickup fee . On top of that I had some service done on one of my propane appliances and he asked me who my supplier was . When I told him he told me about his poor experience working for them and that's why he quit and went to another company. So not only is Avinar a poor company to deal with apparently it's a poor company to work for. Avinar in my experience is a poor communicator , but also sleazy in the way that treat there loyal customers . I will legally do everything in my power to stop people from using Avinar as a propane supplier. After telling them we were going to send a negative review they've responded by cancelling the fee to pickup there tank. It still should've taken this much complaining effort to come to come to this resolve.
I've been a loyal customer with this company for over 6 years. Only once in that time frame have I been approached to sign a contract to lower my price per liter. Recently while a neighbor was getting there tank filled I asked the price per liter and found out that they were paying 26 cents less a liter without a contract from another supplier. I then called avinar and was first told that 95.? Cents a liter was the best price they offer. I asked being a loyal customer if anything could be done. The lady said she would talk to her manager and get back to me. A few days later I was contacted to be advised that if I sign a contract in April ( my first call was in Jan.) that they could lower my price per liter by only 10 cents . Obviously I started calling other suppliers and everyone I contacted was at least 20 cents cheaper. In fact one supplier told me that I was the 39th caller since the previous month regarding the same scenario. I then started the process of switching suppliers. When the day came and the tanks were switched I called Avinar and told them to come and pickup there tank. Oh by the way after the second call from Avinar I told them I could get a better price somewhere else as I was switching suppliers and not to fill the tank anymore she expressed her regret . At no time was I advised that because I released them as my supplier and even though I was a loyal customer for 6 years there would be a $400 pickup fee . On top of that I had some service done on one of my propane appliances and he asked me who my supplier was . When I told him he told me about his poor experience working for them and that's why he quit and went to another company. So not only is Avinar a poor company to deal with apparently it's a poor company to work for. Avinar in my experience is a poor communicator , but also sleazy in the way that treat there loyal customers . I will legally do everything in my power to stop people from using Avinar as a propane supplier. After telling them we were going to send a negative review they've responded by cancelling the fee to pickup there tank. It still should've taken this much complaining effort to come to come to this resolve.
called around to many different suppliers. I found out Aveneir was charging 50% more than the next highest propane supplier. The first time I called to inquire they confirmed they had been over charging for months. They said they Ed look into it and get back to me. Never heard back. Called again, manager emailed me and told me this was untrue. Still waiting for resolution.
Again I’m impressed with service and delivery timeline. I called Renee (local here in Brechin) who was super nice and took the time with me. Thanks Renee. Propane was delivered, as discussed, in a very timely fashion. As always. Thank you Avenir.
We had an emergency call out to Avenir Energy in Drayton valley as we ran out over night … they were quick and courteous and had us with heat within 90 minutes of calling A huge thank you to Mike for keeping in contacting and to driver Reuben You are all truly amazing and we thank you Five stars from the Hanna family ⭐️⭐️⭐️⭐️⭐️
Claim your business profile now and gain access to all features and respond to customer reviews.
boatplanet.com
tiege.com
orecoy.com
spiralhappy.com
victoriahearts.com
easeus.com
nosaddays.com
letterfest.com
global.rokid.com
beltercompetitions.co.uk