Totally zero, feel like we are being scammed, trying to return for refund for a coat received that is nothing like it was advertised on website, it’s short (waist length), cheap poor quality material where the one shown online is a mid-thigh leather coat. Sarah from website is trying to fob us off with a 20% refund or we pay costs of shipping and a return fee of £5. But their terms and conditions state that if an item is incorrect they will cover cost of return shipping. Absolute ripoff
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