Review Time
Do not use this Company it’s a scam
Sent me incorrect item - a coat - arrived 2 weeks late which they admitted to offering 15 % discount and then when I sent photos of the coat obviously different to the order in order not to mention different price
Sarah smith contacted me - from
The company she is like a robot not answering any questions
Want me to return your Asia
All totally unacceptable- no mention of this on website about return policy to Asia only that you can return within 30 days
Also no mention of a £5 admin fee on top of
I am reporting to the trade acts
Please never use this company
Do not use this Company it’s a scam Sent me incorrect item - a coat - arrived 2 weeks late which they admitted to offering 15 % discount and then when I sent photos of the coat obviously different to the order in order not to mention different price Sarah smith contacted me - fromThe company she is like a robot not answering any questions Want me to return your Asia All totally unacceptable- no mention of this on website about return policy to Asia only that you can return within 30 days Also no mention of a £5 admin fee on top ofI am reporting to the trade acts Please never use this company
AVOID!!! The coat I paid £100 for didn't fit and was terrible cheap quality (thin fabric). The parcel arrived from a UK address AL10 9TR. The name Avenly London is deliberately misleading though as the company is based in Netherlands and they say returns have to go to a warehouse in Asia. After much back and forth they said they don’t refund “large amounts” and because the cost of return would be high they offered me only 30% back!!! NONE of this is mentioned in their returns policy online. I’m referring it to trading standards
Not even worthy of one star but couldn’t continue with review without oneDO NOT BY ANY MEANS BUY FROM THIS COMPANY It is not a London based company its goods are from Asia as people have already said they have all received myself included cheat tatty substandard goods not fit for a bin. Bags are plastic NOT real leather Coats are like cheap rags I wouldn’t have insulted a charity shop with the tat I was sentThe company offered me 50% off (after I spent £115) I refused and put it in the hands of my credit card company This is a total scam and they are preying on the good nature of decent people Despicable 😡😡😡
I would give them zero stars if I could, complete scam site. They use photos of nice quality items and what I received was a joke looks nothing like the item. They have told me if I want to return I need to pay tracked postage to Asia and a £5 restocking fee, which is worth more than the item (£45) Their website is all fake AI images and fake reviews, they delete any negative reviews from their social media platforms. I reminded the company of trading laws but they just ignore everything, no apology from the company, I sent them sufficient evidence. They are just scammers save your time and money
This is a SCAM avoid this company at all costs please dont part with your hard earned cash you will be fleeced. Shocking quality, false advertising , they offered me a £7.50 refund on a £50 product ive seen the last of that cash. I reported them to my bank who are pursuing my claim the bank confirmed its a scam
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