TOTAL SCAM – Deceptive "London" boutique shipping from China"I ordered 3 coats and boots for £160, thinking this was a UK-based boutique. Instead, I received cheap, poor-quality items that look nothing like the advertised photos. The material is horrendous and clearly drop-shipped from China.When I tried to return them, 'Sarah' from support repeatedly ignored my requests for a return address. She tried to bribe me with 20%, 30%, and finally 50% partial refunds just to stop me from complaining to my bank.Now they are demanding I pay £50+ to ship the items back to a residential house in Ningbo, China, despite their website promising 'Free Returns' for faulty goods. This is a deliberate trap to make you give up. I have reported them to Action Fraud and opened a dispute with HSBC. DO NOT BUY FROM AVENLY LONDON!
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