Extremely frustrating experience. The items are overpriced and poorly made. I ordered a tunic in my usual size, but it arrived too small. With high shipping fees, I ended up paying too much for the item. When I tried to exchange it, the customer service informed me that exchanges are not offered. I have to return it for a gift card or a reimbursement to my card. I paid over $55 for the blouse, but if I want a reimbursement to my card, I will receive $34 minus a $10.99 return fee. If I opt for a gift card, I will get $34 but without taxes or shipping fees. This feels unfair as it seems they are taking away from what I initially paid. I will not order from them again.
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