I've had a disappointing experience with their customer service. I've been seeking my refund for nearly two months with no success. It's difficult to reach anyone, and when I do, I'm given vague information. All I wanted was proof of my refund, but they keep saying I need to contact my bank. Without proper details, I can't do that. It's disheartening to have to exert so much effort for my own money, especially after cancelling an order that was incorrectly priced. I've reported them to the relevant authorities; businesses like this should not operate.
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Avenue is the ultimate destination for luxury finds. An on-demand service that lets you order fashion retail items for delivery in minutes*
A pioneer in retail offering, we combine our stock of products with partner stores; the ultimate shopping experience. Our network allows you to find and order items in fashion , shoes, beauty products, homeware, accessories and books.
Established since 2015, Registered in England and Wales See more