I was unable to secure compensation from an airline for a significant delay. Another company that charged 30% also failed to assist. The service was fantastic and challenged the airline until I finally received my compensation. Their communication was prompt and effective. Excellent service!
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AviationADR is approved and regulated by the Civil Aviation Authority to provide alternative dispute resolution services in the aviation sector. The company is not for profit and is independent and impartial. AviationADR can deal with disputes between passengers and airlines that subscribe to its service, as listed on www.cdrl.org.uk.