After being denied compensation by an airline following an unacceptable delay, this service took up my claim. Absolutely excellent—easy, straightforward, and great communication from start to finish, resulting in the airline paying £220. It took 5 months, but they handled all the work. Outstanding service!
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AviationADR is approved and regulated by the Civil Aviation Authority to provide alternative dispute resolution services in the aviation sector. The company is not for profit and is independent and impartial. AviationADR can deal with disputes between passengers and airlines that subscribe to its service, as listed on www.cdrl.org.uk.
