Although the process is long winded we eventually got compensation from RyanAir when they had initially denied our claim after our flight was cancelled.Process was easy to do, and we were informed of any updates to the claim process with an email.Ryanair cancelled our flight then tried to blame the weather, when we made the claim via AviationADR they did not submit any evidence in their defence and the adjudicators ruled in our favour and we won over £400 in compensation
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AviationADR is approved and regulated by the Civil Aviation Authority to provide alternative dispute resolution services in the aviation sector. The company is not for profit and is independent and impartial. AviationADR can deal with disputes between passengers and airlines that subscribe to its service, as listed on www.cdrl.org.uk.
