I have been using Avid since the late '90s and what it was then and what it is now is just a sad, sad, sad shame. Just bought a new Mac Studio M2 upgrading from a Mac Trashcan and new Raid drives, my Media Composer Ultimate subscription renewed a 4 or so days ago and I, as all of you, can not get in touch with customer support. I have some serious issues and a long time client from a Fortune 500 about to in a bad place because of it. I may loose a long time client, thanks to Avid.
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.