Here is a very simple example of the complacency, arrogance and utter incompetence of Avid.Decided to upgrade from Sibelius 6 to the Ultimate version for which the quoted cost on their website is £123. Easy you might think! Went to the shopping basket and all went well until I was asked to enter my tel no. (1) It is totally unnecessary to collect customer tel nos and by making it a compulsory field it represents an invasion of privacy. (2) More to the point I tried to enter my tel no (incl country code) and no matter what format I used the entry was rejected on the grounds that "IT WAS NOT IN THE CORRECT FORMAT". Their Help Chat line was completely useless churning out AI programmed answers that had no relevance to my question.AVID? - Never again!!!
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.