avid.com

1.1
1.1 Based on 121 reviews

Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts....

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DC77
Seriously the most frustrating experience I've ever had with downloading a program online

Seriously the most frustrating experience I've ever had with downloading a program online. I've used Pro Tools in the past, most recently last year. However, you can't buy it outright anymore; you need to pay either a monthly or yearly subscription for it, so I cancelled my subscription once I was finished my last project. I want to renew my subscription to work on a single I want to release. Just navigating their website is extremely confusing, with all kinds of loops and dead ends. Once I purchased the subscription, I opened Avid Link (which I already have downloaded, because again, I've already used Pro Tools in the past) only to find that Pro Tools will not open recognize my subscription because I haven't purchased a license for it through their third-party license manager, iLok. I didn't have to do that last time, so I'm not sure why it's making me jump through all these hoops to activate a product I've already used before.I am still waiting for a live support agent to answer my message. In the time it's taken me to do all of this and write this review, I could have imported the files into Logic Pro X and been editing it already. Consider using a different program if your time and energy is at all important to you.

1
Date of experience: Jan 18, 2024

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Business Details

  • Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.

  • language https://avid.com

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