Other than having a crappy DAW (that's what Protools is now compared to other DAWs in the market), they have the most crappy website in the world. I'm sick of it. I had to reach out to support multiple times just to re-activate my subscription because the website always crashes, freezes and doesn't just load the checkout page. Then the same happens when I have to download the invoice, errors pop-up saying 'the page has failed load'. It's an insanely frustrating experience, it's totally nonsense to have a website that bad in 2023. It's the worst website I have experienced in the latest 5 years at least.
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.