After having a horrible experience installing installing Pro Tools 2022 on my work computer on Thursday and Friday, today I attempted to install my old copy of Pro Tools 12 on my home computer.First up I went to 'my products' in my Avid account. A Pro Tools download appears there but when I click on it nothing happens. I managed to find a download elsewhere and install PT 12, however when I attempt to open it it asks me to enter my ilok login (which I did) then says I don't have any licenses (which I have). If I try to login to Ilok manager it crashes so I have no idea how to proceed with this.Avid offer Zero support on this unless you pay extra for it. I understand that they might expect you to pay for someone to walk you through the install process but if you buy a product and it doesn't work I believe it should be their responsibility to fix it.I'd urge any young engineers or producers to use a different DAW, there's nothing in the least but special about Pro tools, I only use it because it's what I'm used to and it would take too long to learn another DAW. The only reason I periodically pay for updated version of PT is that I'm forced to update the OS on my computer and the old versions aren't compatible. the new versions of PT offer nothing that it of use to me and I end up going though this nightmare of installation, losing business and delivering work late.Seriously Avid, you suck.
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.