I've edited with Avid products since 1996 and I am shocked at how low Avid has gone in customer service terms. It is impossible to contact anyone about problems in overcharging or erroneous charges. The website is a joke as you can't send any messages (there is no SEND button!), the chat is a robot and they haven't got any staff attending to it.One of the worst companies I've ever come across in customer services terms. Please get your act together!
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.