i've been trying to activate my sibelius ultimate license on my new computer for a week now . there are people in the forums doing their best to be helpful, but at this point i need one on one support. i purchased a support code but can't find out how to activate it, despite instructions to go to my account and view my downloads . i find the website extremely hard to navigate, and the 1-888 number leads to a full mailbox, while the 1-978 number redirects to the website and doesn't have an option for speaking to an agent without a support code ( but that's what i need help with ). worst customer service of any product i've ever used .
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.