I purchased pro tools through my university bookstore, jumped through many hoops to get to the download, only to be unable to access my purchased software through iLok without having a physical iLok USB (It would not allow me to activate the license). I spent another $50 on a physical iLok USB and activated my pro tools license, only to not be able to access it at all. I want my money back. Avid is the worst company ever as they have no live technical support to contact without paying $40 for a one time phone call. This is absolutely unacceptable. I needed this software for one of my university classes and I feel as if I have been completely ripped off. This a terrible company and I hope avid goes out of business via free market.
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.