Worst customer service I have ever experienced. Subscribed to Pro Tools several months ago but was unable to install the software on my laptop. Paid an extra $40 to get AVID help, which did not happen. Impossible to reach live people by phone and Chat Help service has been disconnected. Nothing on the website about how to cancel subscriptions. Five attempts to do so have been unsuccessful. As a result I have now paid nearly $140 and received nothing in return. I am not a lawyer but it feels like fraud. Doubly frustrating because Pro Tools is an excellent mixing program. Beware.
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.