I bought a S1 + Dock which is over 3000 dollars in Europe. The software caused Logic Pro to crash, so I needed support to get it to work..I never received the service number I needed to get trough to phone support, which should have been sent automatically. I finally generated the necessary number myself and spent 18 minutes with a guy, who just had to start the case. I never got a callback from support and received an email from support 1,5 month after I wrote to them. I returned the brand new products and will never be dealing with Avid again. Expensive products and terrible customer service is not something I can support..
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Avid Technology is an American technology and multimedia company founded in August 1987 by Bill Warner, based in Burlington, Massachusetts.